Privacy Policy

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you make a purchase, sign up for our newsletter, or interact with our website, we may collect:

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment information (only via PayPal for processing transactions)

1.2 Non-Personal Information

We also collect non-personal information to enhance your shopping experience, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and interactions on our website
• Cookies and tracking information

2. How We Use Your Information

• To process transactions: complete orders and fulfill purchase requests.
• To improve our services: enhance site functionality, customer service, and product offerings.
• To send order updates: confirmations, shipping updates, and support information.
• To send marketing communications: if you opt in; you can unsubscribe at any time.
• To personalize your experience: tailor content and offers based on preferences and browsing history.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to recognize you and improve site performance. Cookies help us:

• Analyze site traffic
• Remember your preferences
• Improve site functionality

You can set your browser to refuse cookies; however, some features may not work properly without them.

4. How We Protect Your Information

We implement security measures to protect your data, including:

• SSL encryption on sensitive data during transmission
• Third-party payment processors: PayPal processes payments; we do not store payment data on our servers
• Regular security audits and updates to reduce risk of unauthorized access

5. Sharing Your Information

We do not sell or rent your personal information. We may share data only in these situations:

• With service providers: trusted partners who help operate our site and services, permitted to use data only as needed to perform their services.
• With legal authorities: if required by law, or to protect rights, property, and safety of Lunasjaya, our customers, and others.
• Business transfer: if we merge, acquire, or sell assets, your information may be transferred.

6. Your Rights and Choices

• Access: request the personal information we have collected about you.
• Correction: request corrections to inaccurate or incomplete information.
• Deletion: request deletion, subject to legal/operational retention needs.
• Opt-out of marketing: unsubscribe via email link or contact us directly.
• Cookie preferences: manage cookies via your browser settings.

7. Children’s Privacy

Lunasjaya does not knowingly collect personal information from anyone under the age of 18. If we discover such data, we will delete it promptly.

8. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. Please review their policies separately.

9. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Please review it from time to time.

10. Contact Us