Frequently Asked Questions

Lunasjaya is an online clothing brand specializing in high-quality T-shirts that are stylish, comfortable, and versatile for everyday wear. We offer exclusive designs via a monthly subscription box or single purchases.

When you subscribe, you’ll receive a curated selection of exclusive T-shirts delivered every month. Choose from plans (e.g., 1, 2, 4-5, or 6-7 T-shirts/month). All tees are freesize for a comfortable fit.

Visit our subscription page, choose your preferred plan, and complete checkout. Your subscription begins immediately and your first box ships per the delivery schedule.

Yes. You can change or cancel anytime. Email support@rabbioz.com and we’ll assist you within 24 hours.

Log into your account to update shipping, change plan, or cancel. If you need help, contact our support team.

We offer a 60-day return window. If you're not happy with your T-shirt, return it for a full refund to your original payment method. For details, check our Return & Refund Policy.

Email support@rabbioz.com with your order number and reason. We’ll send a prepaid return label and instructions.

Orders are processed within 1–2 business days. Delivery typically takes 2–6 business days depending on your location. For details, check our Shipping Policy.

After your order ships, we’ll email a tracking number and link. Please allow up to 24 hours for tracking information to update.

Currently, we only ship within the United States. We’re working on expanding and will notify customers when international shipping becomes available.

All of our T-shirts come in freesize, designed to fit a wide range of body types comfortably. They offer a relaxed and versatile fit.

Yes. If your T-shirt is damaged, defective, or incorrect, we will offer an exchange. Please refer to our Return & Refund Policy for instructions.

Email support@rabbioz.com. We’re available Monday – Saturday, 8:00 AM – 7:00 PM (EST) and typically respond within 24 hours.

No. Our pricing is transparent. Any applicable charges (e.g., shipping fees) are clearly stated during checkout.

We begin processing quickly, but if you contact us before your order ships, we may be able to cancel it. Email support@rabbioz.com as soon as possible.

Click the “Unsubscribe” link at the bottom of any email or contact us at support@rabbioz.com.

Log into your account to update shipping address, payment details, and subscription preferences. If you need help, email support@rabbioz.com.