Automatic Renewal Policy
Thank you for shopping with Lunasjaya. We are committed to providing you with a convenient and seamless shopping experience. This automatic renewal policy applies to products such as box sets, T-shirts, sweatshirts, hoodies, and ensures you receive your products on a recurring basis. Please read the terms below carefully to understand how this policy works.
1. How the Automatic Renewal Works
Orders for recurring products will be automatically renewed at selected intervals (monthly, quarterly, etc.). You will receive a notification 5 days prior to the renewal date, detailing the renewal and payment amount. If no response is received within 5 days of the notification, the order will be automatically renewed using the initially registered payment method.
2. Renewal Costs
Each renewal will be charged according to the price agreed upon at the time of initial purchase, which may include shipping costs and additional fees. The renewal cost will be automatically charged to the payment method provided to Lunasjaya.
3. Updating Payment Information
You must ensure your payment information is up to date for a smooth renewal process (e.g., credit card expiration).
4. Cancel or Change Renewal
You can cancel automatic renewal at any time before the next renewal date. To cancel, please contact support via email at support@egeadglobal.com. Once canceled, you will not be charged for the next renewal cycle.
5. Notification Before Renewal
You will receive an email notification about the upcoming automatic renewal at least 5 days before the renewal date. If no response is received to this email within 5 days, the product will be automatically renewed, and the renewal fee charged.
6. Privacy and Security
Lunasjaya is committed to protecting your payment and personal information through encryption and secure storage. Your information will not be shared with third parties unless you give permission or it is required by law.
7. Contact Support
For questions about this policy or assistance with cancellation, please contact us at support@egeadglobal.com.
8. Additional Terms
Lunasjaya reserves the right to modify or change the automatic renewal policy at any time. Any changes will be communicated via email. You are responsible for reviewing updates and continuing to use the service after changes take effect.