Description

  • Craft of Weaving: Knit
  • Hign-concerned Chemical: None
  • Style: Exquisite
  • Fashion Element: ILLUSION
  • Material: Voile
  • Built-in Bra: Yes
  • is_customized: Yes
  • Waistline: Natural
  • Sleeve Style: regular
  • Decoration: Appliques
  • Silhouette: Ball Gown
  • For Pregnant Women: Yes
  • Actual Images: Yes
  • Back Design: Zipper
  • Dresses Length: Floor-Length
  • Train: Sweep / Brush Train
  • Neckline: scoop
  • Wedding Dress Fabric: Tulle
  • Sleeve Length(cm): Full
  • Brand Name: Vinca sunny
  • Origin: Mainland China
  • CN: Jiangsu
  • Item Type: Wedding Dresses

  • We Would like use Strong Material,the fabric is soft and looks awesome, Dry clean or cold water hand wash.

  • The wedding dress Made By Soft Tulle ,Appliques Lace and High quality Line ,Made the Dress More Noble and dignified.

  • For standard size dress.  we would come out based on our standard size table, before you order, please make sure the detail measurement matched the size you need. System default size is based on US size.If you need to customize size,please feel free to contact us. 

If you want to change the size you left, please contact us within 24 hours after you placing your order. Otherwise, we can't change the size once we begin to make it.

1. Bust ____cm/inches

2. Waist ____cm/inches

3. Hips ____cm/inches
4. Hollow to floor without shoes ____cm/inches
5. Height of shoes' heels ____cm/inches
Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, the color you see from the computer may be different from that of the item you received.
The actual color should be the color of the item received.
If you have any question about the color or if you can’t find the color you want from the chart, please feel free to contact us for color charts of different fabrics.
Order Cancellations
We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind. Please refer to our cancellation policy below for details:
Our Cancellations Policy
1. Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.
2. Orders canceled 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.
3. Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost.
4. Once your order has been shipped, it can no longer be canceled.
You can send us email if you have any question, our customer services team are available to assist all your queries as soon as we get your email.
Please keep our company information in your contact file, visit our site when you have time or need new products, you will find nice dresses which are fit your market well. Also send us email if you want to make your own design, we can make dresses according to customers' requirements.
Leaving a neutral or negative feedback cannot thorough solve your problems. Please contact us before leaving a neutral or negative feedback. As a serious and responsible seller, we will try our best to solve your problem.
Once again, thank you for ordering dresses in our store and hope you like your purchase here. Your comments are of great importance in our business success. If you are satisfied with your purchase and our sales service, please take a minute to leave us a positive feedback with an overall Detailed Selling Rating.
our wedding dress factory is a professional & brand name factory in China for 10 years. We supply wedding dresses, evening dresses, prom dresses, cocktail dresses, bridesmaid dresses, Because of our high quality control, best sales service, fast delivery time and competitive price, our dresses are sold very well in lots of countries (such as America, Canada, Mexico, Brazil, Russian Federation, England, Chile, Australia, etc.) We are flexible and can make dresses according to your requirements.

Production Time:

  • Orders with Standard Shipping are typically processed and shipped within a day.
  • Please note that production time may vary slightly during peak seasons or holidays.

Shipping Time:

  • Standard Shipping: Delivery generally takes 2-5 business days after the order is shipped.
  • Shipping times may vary depending on your location and any potential carrier delays (e.g., weather conditions or holiday surges).

Additional Information:

  • You will receive a confirmation email with tracking details once your order has shipped.
  • If your order contains multiple items, they may be shipped separately to ensure faster delivery.
  • For urgent needs, consider upgrading to a faster shipping option (if available).
  • If your package does not arrive within the estimated time frame, please contact our customer service team for assistance.

Return & Refund Policy

By placing an order through Lunasjaya, you agree to the terms below. We set these policies to ensure that you are fully aware of our return and refund procedures. These policies apply to the (United States) country.

1. 30 Day Return Policy

We have a 30-day return policy. This means you can request a return within 30 days of receiving your order. In order to be eligible for a return, the item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

2. Help! I Can’t Find My Return Label

Don’t worry—our packages don’t include return label. Just reach out to support@lunasjaya.com, and we’ll help you place your return or exchange.

3. Return Process

To start a return, you can contact us at support@lunasjaya.com. Please include the following information in your return request:

  • Order number and full name
  • Proof of purchase (Order information Screenshot)
  • Reasons for return
  • Attach a video or photo of the defective or damaged product as proof for a refund or replacement.

Once we receive and confirm your return (usually within 24 hours of receipt), you’ll get an email confirming the return is complete. If a refund is approved, it will be issued within 14 days. Depending on your bank or credit card company, it may take an additional 3-5 business days for the refund to appear in your account.

4. Damaged and Wrong Products or Issues

We only support exchanges for products that are defective, incorrectly shipped, or have the wrong size compared to your order. If this applies to you, please contact us at support@lunasjaya.com.

5. Exchange

We only exchange damaged, wrong, or defective products. If you need to exchange an item, contact us at support@lunasjaya.com.

Customers do not need to pay return shipping costs for defective products.

6. Refund

We’ll notify you once we’ve received and inspected your return and let you know if the refund is approved. If approved, it will be issued within 14 days and automatically sent to your original payment method.

Please remember it can take some time for your bank or credit card company to process and post the refund.

7. Cancellation

If you wish to cancel your order, please do so within 12 hours of placing the order to receive a full refund. After this period, the order may no longer be cancellable depending on the status of the production process.

Before placing an order, please ensure you provide the correct address, including street and house number. If the delivery fails due to an incorrect address, the customer will bear the resulting loss. Thank you for understanding.

8. Contact Us

Address: address

Email: support@lunasjaya.com

Business Days: Monday – Saturday

Hours: 8:00am – 7:00pm (EST)

Payment methods Country
Visa, Mastercard and American Express (credit/debit cards
and prepaid cards – via PayPal)
Worldwide
Buy now, pay later: Afterpay/Affirm/Klarna (via
PayPal)
United States*

Note:

All of your online transactions must be associated with a billing address. Make sure that the billing address
mentioned during your purchases corresponds to that of your credit card (as registered with your bank or other
credit card issuer) or that associated with your prepaid card.

*Currently, Buy Now Pay Later transaction is only available in the US. European customers will soon be able to use
this form of payment. Please check further information about the Buy Now Pay Later transaction here.

Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by
these lending partners: affirm.com/lenders. CA residents: Loans by Affirm Loan Services, LLC are made or arranged
pursuant to a California Finance Lenders Law license.

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