Description

  • Craft of Weaving: Tatting
  • Size: XS,S,M,L,XL,XXL,XXXL
  • Hign-concerned Chemical: None
  • Style: Boho
  • Fashion Element: ILLUSION
  • Material: Mesh
  • Model Number: XZXC2507181
  • Built-in Bra: Yes
  • is_customized: Yes
  • Waistline: Natural
  • Sleeve Style: regular
  • Decoration: Appliques
  • Silhouette: A-LINE
  • For Pregnant Women: Yes
  • Actual Images: Yes
  • Back Design: Backless
  • Dresses Length: Floor-Length
  • Train: Watteau Train
  • Neckline: V-NECK
  • Wedding Dress Fabric: Tulle
  • Sleeve Length(cm): Full
  • Brand Name: Msikoods
  • Origin: Mainland China
  • CN: Henan
  • Item Type: Wedding Dresses

This product is customized item, which is not eligible for return without reason.

Please kindly note this product is customized item, the return policy differs from that of regular products, it is not eligible for return without reason. Before making your purchase, we encourage you to contact with the seller for more details.

Purchase instructions:

1. Our dress does not contain any accessories, such as headwear, gloves and petticoat. Please contact us if you need

2. We support free customization and modification of details. Please note the information after placing the order or contact us

3. Due to different monitors and different lights when shooting the dress, the color of the dress you receive will be slightly different from the picture. Please understand

4. We will ship and deliver the package on time, and support free return

We can also make custom size for free. This will make the dress more suitable for you. Choosing custom made size need to measure

following size. (Unit: cm/inches)

1) Bust =

2) Waist =

3) Hips =

4) Shoulder to shoulder =

5) Hollow to floor (without shoes)=

6) Height(whitout shoes)=

7) Shoes height=

8) Armseye(armhole)=

If you make long sleeve dress, the following size is also needed.

9)Bicep circumference(around at fullest part of upper arm)=

10)Sleeve length=

11)Wrist circumference=

Tips:

1. Make sure you take your measurements barefoot. Do not measure over clothing except undergarments.

2. Please measure at least twice for accuracy.

3. To avoid the size problems, we advise you make the lace up back. If you want the zipper or button, please measure clearly. Thank you!

If necessary, please select the color you want according to the content of the color card, and then tell us the color number you want after placing the order. If you are unsure, please contact us in time

1.All the dresses in our shop are handmade,quality guaranteed.

2.Please follow the measurement instructions, and measure yourself carefully.

After you pay for me please tell me your exact measurement in 24 hours,

so that you can receive the dress quickly !If you need any other color or special requirement,

please contact me by E-mail.

3. Please note that it will normally take 7-15 business days to tailor your prom dress,

it might be more or less, depends on individual dress style and order quantity.

And then 5-12 business days for international shipment.

4. If you need the dress before a particular date, please kindly specify it in the 'Order

Special Instruction' area when checking out.

5. If there is a rush order, we strongly suggest you to contact us before place order, to

avoid in-executable order.

FAQ:

Q: How to custom made size?

A: We can provide free customized colors services.,

Please send your body measurements to me, we will free help you to customized fit your size.

Q:How to custom made Colors?

A: We can provide free customized colors services.

You can based on colors card to choose you like colors, or you can contact us.

Q:How to custom made Dresses ?

A: You can send dresses picture to me, then i will give you a good price,

if you can accept, we will send payment link for you.

Q: Can I change some original dresses designs?

A:No problem, this is free. please contact us.

Q: is support dropshipping and Wholesale? How to get no watermark picture ?

A: We are happy to cooperate, you can contact us, we will send don't watermark pictures to you

Q:Are there any discounts for the follow store?

A: Yes

Q: Production time and shipping time

A: Usually our production time is 7-15days, expedited order 5-7 days.

When you place order, you can look total shipping time.

Q: What if I don't like this dresses?

A: First of all, please don't leave a bad feedback and open the dispute, you need contact us,

we will 100% help you to solve this problem.

avoid in-executable order.

Refund and return service:

We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free custom measurement.

Please see following for the list of quality issues that are fully refundable for:

Wrong Size, Wrong Colour, Wrong style, Damaged dress- 100% Refund or remake one or return 50% payment to you, you keep the dress.

In order for your return or exchange to be accepted, please carefully follow our guide:

1. Contact us within 2 days of receiving the dress (please let us know if you have some exceptional case in advance)

2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and colour etc.

3. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.

4. The tracking number of the returned item must be provided together with the reference code issued.

5. If you prefer to exchange dresses, then a price difference will be charged if more expensive.

Production Time:

  • Orders with Standard Shipping are typically processed and shipped within a day.
  • Please note that production time may vary slightly during peak seasons or holidays.

Shipping Time:

  • Standard Shipping: Delivery generally takes 2-5 business days after the order is shipped.
  • Shipping times may vary depending on your location and any potential carrier delays (e.g., weather conditions or holiday surges).

Additional Information:

  • You will receive a confirmation email with tracking details once your order has shipped.
  • If your order contains multiple items, they may be shipped separately to ensure faster delivery.
  • For urgent needs, consider upgrading to a faster shipping option (if available).
  • If your package does not arrive within the estimated time frame, please contact our customer service team for assistance.

Return & Refund Policy

By placing an order through Lunasjaya, you agree to the terms below. We set these policies to ensure that you are fully aware of our return and refund procedures. These policies apply to the (United States) country.

1. 30 Day Return Policy

We have a 30-day return policy. This means you can request a return within 30 days of receiving your order. In order to be eligible for a return, the item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

2. Help! I Can’t Find My Return Label

Don’t worry—our packages don’t include return label. Just reach out to support@lunasjaya.com, and we’ll help you place your return or exchange.

3. Return Process

To start a return, you can contact us at support@lunasjaya.com. Please include the following information in your return request:

  • Order number and full name
  • Proof of purchase (Order information Screenshot)
  • Reasons for return
  • Attach a video or photo of the defective or damaged product as proof for a refund or replacement.

Once we receive and confirm your return (usually within 24 hours of receipt), you’ll get an email confirming the return is complete. If a refund is approved, it will be issued within 14 days. Depending on your bank or credit card company, it may take an additional 3-5 business days for the refund to appear in your account.

4. Damaged and Wrong Products or Issues

We only support exchanges for products that are defective, incorrectly shipped, or have the wrong size compared to your order. If this applies to you, please contact us at support@lunasjaya.com.

5. Exchange

We only exchange damaged, wrong, or defective products. If you need to exchange an item, contact us at support@lunasjaya.com.

Customers do not need to pay return shipping costs for defective products.

6. Refund

We’ll notify you once we’ve received and inspected your return and let you know if the refund is approved. If approved, it will be issued within 14 days and automatically sent to your original payment method.

Please remember it can take some time for your bank or credit card company to process and post the refund.

7. Cancellation

If you wish to cancel your order, please do so within 12 hours of placing the order to receive a full refund. After this period, the order may no longer be cancellable depending on the status of the production process.

Before placing an order, please ensure you provide the correct address, including street and house number. If the delivery fails due to an incorrect address, the customer will bear the resulting loss. Thank you for understanding.

8. Contact Us

Address: address

Email: support@lunasjaya.com

Business Days: Monday – Saturday

Hours: 8:00am – 7:00pm (EST)

Payment methods Country
Visa, Mastercard and American Express (credit/debit cards
and prepaid cards – via PayPal)
Worldwide
Buy now, pay later: Afterpay/Affirm/Klarna (via
PayPal)
United States*

Note:

All of your online transactions must be associated with a billing address. Make sure that the billing address
mentioned during your purchases corresponds to that of your credit card (as registered with your bank or other
credit card issuer) or that associated with your prepaid card.

*Currently, Buy Now Pay Later transaction is only available in the US. European customers will soon be able to use
this form of payment. Please check further information about the Buy Now Pay Later transaction here.

Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by
these lending partners: affirm.com/lenders. CA residents: Loans by Affirm Loan Services, LLC are made or arranged
pursuant to a California Finance Lenders Law license.

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