Terms of Service – lunasjaya.com 

Last Updated: October 7, 2025

Welcome to lunasjaya.com! These Terms of Service are a legal agreement between you (the customer) and us (lunasjaya.com). By browsing, purchasing, or using our services, you agree to the terms below.

1. Website Use

You agree to use our website only for lawful purposes and in a way that does not harm, disrupt, or misuse our systems.

Example: Do not attempt to hack our site, spread malware, or use our platform to commit fraud.

2. Accounts

If you create an account, you must provide accurate information. You are responsible for keeping your password secure and notifying us immediately if you notice unauthorized use.

Example: If someone uses your account without permission, contact us right away so we can help.

3. Orders, Pricing & Payment

Orders are subject to product availability. Prices may be updated before you complete checkout.

If we discover an obvious pricing error (e.g., a $0 price on a non-promo item), we reserve the right to cancel and refund the order.

4. Shipping & Risk of Loss

We process orders within 1 business day and ship via UPS or FedEx, typically arriving within 2–4 business days. Risk of loss transfers to you once the package is marked as delivered.

5. Returns & Exchanges

You have 30 days from delivery to request a return, provided the product is unused and in its original packaging.

Return shipping costs are paid by the customer unless the product is defective or shipped incorrectly. Refunds are issued within 14 business days of receiving the return.

6. Intellectual Property

All designs, logos, and website content are owned by lunasjaya.com and are protected by copyright law. You may not copy, modify, or redistribute them without written consent.

7. Disclaimers & Limitations of Liability

We provide our website “as is” and cannot guarantee it will be error-free or always available.

Example: We are not liable for shipping delays caused by weather, carrier issues, or events outside our control. Our maximum liability is limited to the amount you paid for the affected order.

8. Governing Law & Disputes

These terms are governed by U.S. law and the laws of Delaware. Any disputes will be resolved in the courts located in that state.

9. Updates

We may update these Terms from time to time. Changes will be posted on this page with a new effective date.

If you have questions, email us at support@lunasjaya.com — we’ll be happy to help.